Registration

The registration requests will be processed in the order they are received. A waiting list will be kept if necessary.

With the confirmation of registration, you receive participant information and a link to help the participants prepare for the course. This information is intended for the course participants and is to be passed on to them.

Deregistration

If participants are deregistered before training begins and no substitute is sent, the following fees are charged:

  • Within ten to six workdays of the first day of instruction: a processing fee of 30 % of the respective course fee per person plus value added tax.
  • Within one to five days of the first day of instruction: a processing fee of 50 % of the respective course fee per person plus value added tax.
  • If a participant is missing without any notification, the entire course fee is forfeited.

HEIDENHAIN reserves the right to cancel or postpone course dates at short notice for important reasons, particularly when the required minimum number of participants has not been reached three weeks before the course begins. The costs of travel and accommodation caused by the cancelation of the course will not be covered by HEIDENHAIN.

Course fee

Participation in the course will be confirmed in writing within one week of having received the registration. The invoice will be sent before the course begins, and is payable in full within 10 days after having been received. For most courses, the course fee covers the following:

  • Training
  • Course materials
  • Lunch and coffee breaks

Travel expenses and lodging are not included in the fee.
For special courses, either the costs stated for “Customer-specific training seminars” or the conditions agreed to in the individual offer shall apply.

Liability

HEIDENHAIN shall not be liable for any property or legal flaws of information, software or documentation, especially for training documents that were given free-of-charge, in particular for their correctness, freedom from error, and/or applicability.

Furthermore, DR. JOHANNES HEIDENHAIN GmbH is excluded from any liability inasmuch, for example, as it is not patently responsible according to product liability law, due to intent, gross negligence, due to bodily harm or harm to health, due to the assumption of a guarantee for specific characteristics, due to fraudulent concealment of a defect or due to the violation of essential contractual obligations. Compensation for violation of fundamental contractual obligations, however, is limited to typically foreseeable damage, inasmuch as no intent or gross negligence is involved.